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Responsibilities

  1. Team Management and Leadership
    • Overseeing daily operations: Ensure that the team meets their daily objectives and that IT systems run smoothly.
    • Project Management: Plan, execute, and deliver IT projects on time and within budget.
    • Mentorship: Provide guidance and support to team members to enhance their skills and career growth.
    • Performance Reviews: Conduct regular performance assessments and provide constructive feedback.
  2. Technical Oversight
    • System Maintenance: Ensure all IT systems, including hardware, software, and networks, are maintained and updated.
    • Problem Resolution: Troubleshoot and resolve technical issues promptly.
    • Implementation of New Technologies: Evaluate and integrate new technologies to improve efficiency and performance.
  3. Communication
    • Stakeholder Interaction: Liaise with other departments, senior management, and external stakeholders to understand and meet their IT needs.
    • Reporting: Prepare and present regular reports on IT operations, projects, and system performance.
  4. Policy and Procedure Development
    • Documentation: Develop and maintain IT policies, procedures, and best practices.
    • Compliance: Ensure the team adheres to organizational standards and regulatory requirements.

Expectations

  • Leadership: Demonstrate strong leadership qualities by inspiring and motivating the team.
  • Reliability: Be dependable and able to handle high-pressure situations.
  • Adaptability: Stay current with technological advancements and adapt to changing environments.
  • Decision-Making: Make informed decisions quickly to resolve issues and keep projects on track.

Core Competencies and Skills Required

  1. Technical Skills
    • System Analysis: In-depth understanding of system architecture and functionality.
    • Networking: Knowledge of network protocols, configurations, and security.
    • Software Proficiency: Expertise in various software applications and programming languages.
    • Cybersecurity: Awareness of security principles and practices to protect organizational data.
  2. People Management Skills
    • Leadership: Ability to lead, mentor, and motivate team members.
    • Conflict Resolution: Skill in managing and resolving conflicts within the team.
    • Communication: Strong verbal and written communication skills to interact with team members and stakeholders.
    • Empathy: Understand and address the concerns and needs of team members.
  3. Project Management
    • Planning: Ability to plan and organize projects effectively.
    • Time Management: Efficiently manage time to meet project deadlines.
    • Resource Allocation: Optimize the use of resources to achieve project goals.
  4. Problem-Solving Skills
    • Analytical Thinking: Ability to analyze complex issues and develop effective solutions.
    • Creativity: Think creatively to overcome challenges and improve processes.

Transitioning from a Computer Systems Analyst to an IT Team Lead

For someone transitioning from a Computer Systems Analyst to an IT Team Lead, particularly after working in the analyst role for over two years and holding a certification, the following steps can be crucial:

  1. Leverage Technical Knowledge: Utilize the deep understanding of computer systems gained as an analyst to provide technical guidance and support to the team.
  2. Develop People Management Skills: Focus on improving leadership, communication, and conflict resolution skills through training and practice.
  3. Understand Organizational Goals: Align team objectives with the broader goals of Orbital and ensure the team contributes to achieving these goals.
  4. Mentorship: Share knowledge and expertise with team members to foster a collaborative and growth-oriented environment.
  5. Adapt to New Responsibilities: Embrace the new role's challenges and responsibilities, focusing on continuous improvement and learning.

By honing these skills and competencies, a former Computer Systems Analyst can successfully transition into an effective and impactful IT Team Lead at Orbital, driving the team towards excellence and contributing to the organization's success.

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